Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are your perfumes 100% authentic?
Yes, every fragrance at DUBAI PERFUME SHOP is 100% authentic and sourced directly from authorized distributors or the perfume houses themselves. We pride ourselves on offering genuine luxury scents.
What is the difference between Eau de Parfum and Extrait de Parfum?
The main difference is the concentration of fragrance oils. Eau de Parfum typically contains 15-20% oil, offering 6-8 hours of wear, while Extrait de Parfum contains 20-40% oil for maximum longevity and intensity.
Do you offer international shipping?
Yes, we ship our exquisite collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that some regions may have specific regulations regarding alcohol-based liquids.
What is your return policy for fragrances?
Due to the nature of beauty products and for hygiene reasons, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 14 days of delivery.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and humidity. Avoid keeping bottles in the bathroom or near windows.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For customers in the UAE, we also offer local payment options and Cash on Delivery.